Welcome to support
Creating a support ticket is more complicated (for you) and time consuming (for me) than reading the help. So before we get started, make sure to stop by the help center.
Open support tickets
Before creating a new support ticket, please take a moment to check that the issue has not already been reported by another user in the list of open support tickets.
New support ticket
If the help center leaves you guessing, and there is no open support ticket for your issue, than I may not even know the problem exists. Open a support ticket to let me know.